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38 Years of Service to
Eastern & Central
Massachusetts
888-236-4591
angies list award '2015

BEWARE TELEMARKETING CHIMNEY SCAM !

Residents of Massachusetts are being solicited by telemarketers from out of state with a classic “bait and switch scheme”, luring homeowners in with a low price for basic services and then finding an urgent and expensive repair. For more information on this problem Google, “New York Times Chimney Scam”. We believe the companies spotlighted in the New York Times articles are the same companies that are now in Massachusetts. They go by many different company names and will travel in vans registered from out of state.

What To Look For When Hiring A Chimney Sweep Company

CSIA Certified Chimney Sweeps

In the age of fly by night contractors checking out the credibility of who you bring into your home is critical. The chimney sweep business is particularly susceptible to fly by night contractors because of the low cost of entry into the business. Make sure you check the length of time they have been in business and that they have all the proper insurance needed. See if they have any references in your neighborhood.

There are several easy ways to check the credibility of any company. First try the Better Business Bureau of Massachusetts (BBB) they have a user friendly website or call (508) 652 4800. If the company is not listed with them, they must be new. Otherwise, you can find all pertinent information there including any complaints that they may have against them. Angie’s List is our favorite source for checking the credibility of companies. It is a consumer rated website from which we received the Super Service Award every year from 2004 through 2010. Here you will find reports from consumers that critique the services that were performed by individual companies and rate them from A-D. The Chimney Safety Institute of America (CSIA.ORG), is free and most companies listed here are established for at least a year, and have taken the time to educate their employees. The Attorney General also has a user friendly website at www.mass.gov and can be called at 413 784 1045.

Master Chimney Sweepers has been established for 35 years and guarantees 100% satisfaction. We train and educate all of our sweeps to become CSIA certified. They know all the proper codes and clearance for residential dwelling and can indentify unsafe conditions. We care about our reputation and handle all customer concerns with utmost care. Why look any further – CALL THE BEST! 888 236 4591