We have been monitoring the Coronavirus carefully, and prior to the increase in cases, we began taking precautions, such as wearing masks, the use of latex gloves that are disposed of at the end of each Job, limiting physical contact (ie handshaking), sterilizing vehicles, etc. We take our role in the community seriously and try to make every effort to ensure our clients are taken care of but also that our technicians are safe as we enter our clients’ homes and businesses.
It is imperative that we begin to implement additional precautions for the safety of our community, staff, and clients:
1.) If you are sick or have been exposed to the Coronavirus, please cancel your appointment by calling us at 800-696-2446.
2.) Please avoid physical contact with our technicians during the time of the appointment. We will greet you with a warm smile, but not a handshake at this time. and we will maintain proper social distancing guidelines.
3.) We are wearing masks and would appreciate it if our customers do as well.
4.) If we are only cleaning the heating chimney flue located in the basement, you can leave the cellar door open and there is no reason to come close to the technician unless you want to shout down the stairs. Payment can be made over the phone to the office and a receipt can be emailed to you.
5.) If a technician is sick, they will be asked to stay home and get well; therefore, we ask for your patience and understanding in case an appointment must be rescheduled.
We thank you in advance for your patience during this most challenging and unprecedented time.